Over 15,000 Roku accounts have been hacked. Reset your password


Key Takeaways

  • Roku reviews 15,363 buyer accounts breached on account of a third-party service hack with restricted entry to delicate knowledge.
  • Hackers used a credential stuffing assault to vary passwords and buy subscriptions on affected accounts.
  • Affected Roku account holders ought to reset passwords, monitor transactions, and use password managers for future safety.


Roku, the creator of reasonably priced streaming set-top bins and the ad-supported Roku Channel, disclosed that 15,363 buyer accounts have been breached, someday between Dec. 28, 2023 and Feb. 21, 2024, as first reported by Bleeping Pc, and detailed in filings to the State Lawyer Generals of California and Maine.

In line with Roku, the account info was accessed by way of a third-party service not affiliated with Roku, as in account log-in info scraped from one other hack or breach that occurred to additionally work as a Roku login. This did not give the hackers entry to extremely delicate info like social safety numbers or bank card numbers, however in a restricted variety of circumstances, did permit them to buy subscriptions to streaming companies like Max or Peacock.


Bleeping Pc identifies the tactic the hackers used as a “credential stuffing assault” wherein “risk actors accumulate credentials uncovered in knowledge breaches after which try to make use of them to log in to different websites.” As soon as they have been in, the hackers have been in a position to change the password of affected accounts after which used them as they happy.

The added wrinkle, in response to Bleeping Pc, is that also they are trying to promote the stolen info on a stolen account market for as little as 50 cents. Roku has alerted anybody who has an affected account by way of mail (the notification letter is obtainable right here), reset the passwords of affected accounts, and is starting to refund unauthorized purchases. Whether or not you already know your Roku account has been accessed with out your data or not, it isn’t a nasty concept to search for any uncommon Roku transactions and alter your password now.

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The best way to reset your Roku password

It solely takes a couple of minutes and is definitely worth the effort

Resetting your Roku account password works about the identical as another on-line account, simply be sure to have your e mail helpful.


  1. Open up your internet browser of selection and go to my.roku.com.
  2. On the login web page, choose Forgot password?
  3. Enter your e mail handle.
  4. Comply with the reset hyperlink despatched to your e mail and enter your new password.

The best way to discover out in case your account has been compromised

Corporations within the US are legally required to inform prospects if their private info has been compromised, so typically you will obtain an e mail or letter notifying you if there’s a problem. Roku has reportedly already notified these impacted by the breach, so test your e mail or look ahead to a letter within the mail. Nonetheless, there are higher methods to remain on high of breaches.

Most trendy password managers cross-reference your account particulars with recognized breaches to let you already know if you happen to’re impacted. You may as well attempt join alerts from standard breach notification website Have I Been Pwned, which is able to provide you with a warning each time your info has appeared in any latest breaches.


Whereas fixing these sorts of points is a little bit of a headache, and it feels unfair that the obligation of holding issues safe falls totally on the client, it is the fact of the world we dwell in. Utilizing a password supervisor, creating distinct passwords for your whole accounts, and deploying different safety finest practices can assist hold your accounts secure going ahead, no matter how firms mess up.

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