10 Issues to Know About TRAI’s New Caller ID and SIM Swap Guidelines | BankBazaar


India’s telecom regulator TRAI has unveiled new rules geared toward introducing caller ID as a default service and stopping fraudulent SIM swap actions.

Listed here are the important thing issues it’s good to learn about these new guidelines: 

1. Necessary Caller ID

TRAI has beneficial that every one telecom operators present “Calling Identify Presentation (CNAP)” as a supplementary service to prospects. This implies your incoming calls will show the title the quantity was registered with by default.

2. Goodbye Truecaller?

The introduction of an official caller ID service may influence the utilization of third-party apps like Truecaller in India. Nevertheless, Truecaller claims its AI capabilities supply far more than simply fundamental quantity identification.

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3. Impression on Privateness

There are potential privateness implications of constructing caller names public by default. It stays to be seen how these rules will work with the upcoming Digital Private Knowledge Safety Act.

4. 7-Day SIM Swap Cooling Interval

To stop fraudulent SIM swaps, TRAI has instituted a 7-day cooling interval after a SIM substitute or swap earlier than you’ll be able to port your quantity to a brand new operator.

5. No Cooling for Upgrades

The 7-day rule doesn’t apply in case you are merely upgrading your SIM from 3G to 4G/5G on the identical community. Porting is allowed instantly after an improve.

6. OTP Nonetheless Required

Even after the cooling interval, you’ll nonetheless must authenticate a quantity port request by way of OTP to stop unauthorised transfers.

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7. Match CAF Particulars

When porting, your Buyer Acquisition Type particulars must match what the operators have on file as an added safety examine.

8. No Pending Dues

You can’t port your quantity if in case you have excellent payments or dues pending together with your present operator.

9. Why the New Guidelines?

The brand new SIM swap guidelines have been instituted after the DoT raised issues about rising incidents of fraudulent porting via unauthorised SIM replacements.

10. Efficient Dates

The CNAP caller ID suggestions are nonetheless awaiting DoT’s last approval, whereas the brand new MNP/SIM swap guidelines kick in from July 1, 2024.

Whether or not you welcome the brand new caller ID service or fear about privateness implications, and whether or not you continuously port numbers or stick to 1 operator, these new TRAI rules are set to vary the telecom expertise for India’s cellular customers. Keep tuned for extra updates as the principles get applied within the coming months.

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